Shipping policy
SHIPPING WITHIN AUSTRALIA
We ship all of our products from Monday to Friday using either a courier service or Australia Post. Please allow up to 2 Business days for your order to be processed.A tracking number will be sent to you once your goods have been sent so you can track your item.
Please allow up to 3 business days for all deliveries in the Sydney metropolitan area and also allow an extra 1-2 days for all locations outside of the metropolitan areas. For Western Australia orders can take up to 5 days.
Your order will be delivered between Monday-Friday 9am -5pm. Deliveries are not generally made on weekends. A signature may be required upon delivery, if there is no one to sign a card may be left at the address and parcel sent to the nearest post office. Once the order has been delivered to your shipping address, Salty Ink takes no responsibility for any damage or theft that may occur.
Please ensure that your correct address is entered when you place the order. Adding your phone number to your order is recommended so we can contact you if needed in regards to your order.If you don’t receive your order within the time frame and have queries please email customerinfo@saltyinkdesigns.com.au
Please note we cannot answer these questions on our social media sites.
Free standard shipping is offered for all orders over $150 AUD please enter the free shipping code
Standard Delivery – Standard delivery for orders under $150 AUD will incur a flat rate fee of $7.95 AUD.
Pickup Option is available from our Salty Ink Warehouse - Please use the code Customercollect at checkout and we will send an email to organise a pickup time.
Item Availability
Our Stock quantities are not updated in real time,it is therefore possible on the odd occasion for an item to be sold out at the time of purchase. If you purchase an item that is unavailable, you will be notified via email as soon as possible and offered a suitable replacement or full refund.
SHIPPING INTERNATIONALLY
We ship only to most countries,Please check to see if we ship to your address. All products are shipped from Monday to Friday using either DHL or International Registered Post. Please allow up to 2 Business days for your order to be processed. A tracking number will be sent to you once your goods have been despatched you can track your item.
For Standard Shipping please allow between 7-20 days for all international deliveries.
For Express Shipping Shipping please allow between 2- 4 days for all international deliveries.
A signature will be required upon delivery. Once the order has been delivered to your shipping address, Salty Ink takes no responsibility for any damage or theft that may occur.
Please ensure that your correct address is entered when you place the order.If you don’t receive your order within the time frame and have a query please email customerinfo@saltyinkdesigns.com.au
.Please note we cannot answer these questions on our social media sites.
Standard delivery for all international orders will incur a flat rate fee of $18.00 AUD. If there are any import charges, duties or taxes for international sales Salty Ink will not be responsible for these charges.
Express delivery for all international orders will incur a flat rate fee of $38.00 AUD for all orders under $100.00 and $28.00 for all orders between $100.00 to $200.00 . If there are any import charges, duties or taxes for international sales Salty Ink will not be responsible for these charges.
We offer free Shipping on all orders over $200.00 however If there are any import charges, duties or taxes for international sales Salty Ink will not be responsible for these charges.